Topics
- How RedPearl Works
- Ratings & Reviews
- Adding Sites
- MyRedPearl Account
- Technical Problems
- Other Questions
How RedPearl Works
How are the various ratings and scores determined?
Please visit the How It Works page to see the answer to this question.
Who provides the ratings and reviews?
Regular online shoppers like you can rate and review any site listed on RedPearl after filling out a short
Member Sign-Up form.
Ratings & Reviews
I don't see my review? Where is it?
If you just submitted your review, please check back within 2 business days to verify that your comments were posted. If your review is still not shown on the site after that time, it may not have met our
Review Guidelines. Please ensure that you read the guidelines before submitting reviews.
What if I want to rate/review a website that is not listed?
You can review a website only after it has been added to The Sandbox. You can suggest a site by clicking
Add A Site on the main menu. Please allow up to a week for your site to appear.
How do I report offensive or inappropriate reviews?
RedPearl makes every effort to ensure that inappropriate reviews are not published on the site. However, if you see something you find offensive, please let us know through the
Contact Us form.
How do I get my review featured on the RedPearl home page?
The weekly Featured Member Review is chosen by our staff from the available reviews of all sites in the Featured Category. Reviews are chosen based on quality and content. The more quality reviews you write, the better odds you have of getting a review featured!
Adding Sites
How do I add a new site to RedPearl?
You can suggest a site by clicking
Add A Site on the main menu. If your submission is approved by the RedPearl team, it will appear within a week.
I submitted a website using the Add A Site page but I don't see it on RedPearl?
Please allow up to a week for your site to appear in
The Sandbox. If it has been over a week, the site may not have been approved by our staff. RedPearl reserves the right to disapprove a listing for any reason. Some of the most common reasons we do not add a site include: (a) the site does not meet our quality standards, (b) the site has a very limited offering, or (c) the site sells or contains offensive or questionable products, services, or content.
My RedPearl Account
I forgot my password. What do I do?
Click here to access the Password Reminder page and it will be sent to you.
How do I edit my account information?
In the My RedPearl section, click on Account Details. Changes can be made there.
Can I change my Public Username?
No, you cannot change your Username as this identifier is tied to all of your member information and website reviews.
Technical Problems
I'm having a technical problem with the website. How do I report it?
Please go to the
Contact Us page and describe the issue in as much detail as possible. Our technical team will look into it and get back to you as needed.
Other Questions
Does RedPearl include websites from outside of the United States?
RedPearl is intended for the United States internet audience. Most of our listed websites are primarily serving the U.S. market.
How do I suggest a new category?
Use the Contact Us form and choose the "Suggest a category" option in the drop down menu. We will consider your request and add it to the site if the RedPearl Team agrees that it is a good addition. While we may not respond to you personally regarding our decision, we definitely appreciate your suggestions!
