Rated 4 out of 10 - fitness factory
By Guest (Canfield, Ohio) on March 21, 2009
terrible customer service! Would not reply to questions submitted at their site, or via email. Still almost ordered, but misplaced my paperwork and thought it was funny! Applied for financing online, accepted immediately, but then had to wait for papers via mail to fill out and return. Went to ifitnessdirect, nicer to deal with. They reply to questions. Applied for credit, got accepted, item sent out asap. Didn't have to wait for papers by mail to return. Everything done online and/or phone!