Home > Best Buy
Best Buywww.bestbuy.com
| Overall Score | 64 |
| Popularity Score | 7.8 |
| Average Rating | 6.0 |
| My Rating | Rate |
| My Favorites |
| Product Selection | C |
| Prices | B- |
| Delivery | B+ |
| Customer Service | C |
| Ease of Use | B- |
Write your own review and share your experience.
Site Description
Best Buy sells electronics, televisions, DVD players, home audio, car audio, computers, cameras, music, movies, software, games and more. Research, compare and buy securely online; pick it up in a store.
RETURN POLICY (as of Nov 2008): 14 days on most electronics, 30 days on other items, certain items are not returnable. 15% restocking fee on some opened items.
Shopping (Rank: 105)
Shopping > Computers & Video Games (Rank: 13)
Shopping > Computers & Video Games > Computers, Parts & Accessories (Rank: 8)
Shopping > Computers & Video Games > Software (Rank: 4)
Shopping > Computers & Video Games > Video Games (Rank: 9)
Shopping > Electronics (Rank: 19)
Shopping > Electronics > Audio & Video (Rank: 11)
Shopping > Electronics > Cameras (Rank: 16)
Shopping > Electronics > Cell Phones (Rank: 7)
Shopping > Electronics > Office Technology (Rank: 8)
Shopping > Home (Rank: 21)
Shopping > Home > Kitchen Appliances (Rank: 4)
Shopping > Office (Rank: 5)
Shopping > Office > Technology (Rank: 5)
Shopping > Computers & Video Games (Rank: 13)
Shopping > Computers & Video Games > Computers, Parts & Accessories (Rank: 8)
Shopping > Computers & Video Games > Software (Rank: 4)
Shopping > Computers & Video Games > Video Games (Rank: 9)
Shopping > Electronics (Rank: 19)
Shopping > Electronics > Audio & Video (Rank: 11)
Shopping > Electronics > Cameras (Rank: 16)
Shopping > Electronics > Cell Phones (Rank: 7)
Shopping > Electronics > Office Technology (Rank: 8)
Shopping > Home (Rank: 21)
Shopping > Home > Kitchen Appliances (Rank: 4)
Shopping > Office (Rank: 5)
Shopping > Office > Technology (Rank: 5)
Site Reviews
Rated 4 out of 10 - beware
By Guest (Skokie, IL) on January 1, 2009
I ordered online for pickup at a local store and when I got to the store they could not find the item.
By Guest (Skokie, IL) on January 1, 2009
I ordered online for pickup at a local store and when I got to the store they could not find the item.
Rated 8 out of 10 - electronics galore!
By Guest (Portland, OR) on November 22, 2008
Best Buy has a ton of electronics at pretty good prices. While the customer service is not great, I was able to return an item I didn't like.
By Guest (Portland, OR) on November 22, 2008
Best Buy has a ton of electronics at pretty good prices. While the customer service is not great, I was able to return an item I didn't like.
Rated 6 out of 10 - Good prices, good selection
By JordanD (Richmond, VA) on September 30, 2007
I like the variety of items and prices at Best Buy, but the customer service is hit and miss. I ordered a monitor online and then called to cancel later that day. They said it already shipped out of the warehouse but that they could put a stop on the shipment. However, the monitor arrived at my house a few days later. I refused shipment on the monitor and thought I was done. When I had not received a credit back for the purchase after 2 weeks, I had to call them to get my money back.
By JordanD (Richmond, VA) on September 30, 2007
I like the variety of items and prices at Best Buy, but the customer service is hit and miss. I ordered a monitor online and then called to cancel later that day. They said it already shipped out of the warehouse but that they could put a stop on the shipment. However, the monitor arrived at my house a few days later. I refused shipment on the monitor and thought I was done. When I had not received a credit back for the purchase after 2 weeks, I had to call them to get my money back.
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